MANILA/TOKYO – Philippine Airlines (PAL), Asia’s first airline and the country’s only 4-star flag carrier, assured its customers of continued operations to Japan amid its announcement of financial restructuring plan under the United States bankruptcy code's Chapter 11 to ensure its survival of the COVID-19 crisis.
“We assure you that it will be business as usual for us,” PAL Senior Vice President and Chief Strategy and Planning Officer Dexter Lee said in a statement sent to Filipino-Japanese Journal.
He added that PAL’s flight services to Japan will continue as normal, according to currently available schedules.
“We will continue to serve our Japanese customers throughout this process,” he said, adding that PAL will continue to gradually increase their weekly flight frequencies from Tokyo, Osaka, Nagoya and Fukuoka, along with their domestic and other international flights, in line with market recovery.
Lee also mentioned that PAL’s alliance and partnership with All Nippon Airways (ANA) would “remain unchanged.”
Furthermore, he assured passengers and travel agents that there are no actions that they need to take to retain and use tickets, vouchers, or frequent flyer miles as all will continue as usual under the same terms and conditions of use.
“Future fares remain available for sale and can be booked through your normal platform,” he went on.
PAL operates the most flights between Japan and the Philippines of any airline. - Florenda Corpuz
(Photo courtesy of Philippine Airlines)